Last updated: June 4, 2026
By accessing or using the services provided by The River & The Bell ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
We provide the following services:
Specific services are outlined in individual proposals and contracts.
Our standard project workflow includes:
Payment terms are as follows:
All prices are in US Dollars unless otherwise specified.
Due to the custom nature of our work, deposits are non-refundable once work has begun. However, we are committed to your satisfaction:
Project Abandonment:
If a client goes completely silent (no feedback, no communication) for more than 30 consecutive days after providing initial direction, the project will be considered abandoned. The deposit will be forfeited, and restarting the project will require a re-initiation fee equal to 25% of the original project cost.
Our project tiers include the following revision rounds:
Out-of-Scope and Additional Revisions Rule:
Any additional revision cycles requested beyond your tier's included allocation are subject to the specific scope of what is being revised, up to an absolute maximum fee of $50 per consolidated round.
A single "revision round" is defined as a single, consolidated list of minor layout tweaks, text adjustments, or image swaps submitted together in one batch. Once that batch of modifications is implemented and delivered for review, that round is closed.
Note: Major structural layout changes, page overhauls, or new feature installations requested after your tier's initial allocation are outside the scope of standard revisions and will require a separate custom development quote.
Upon full payment, you will own the final custom visual design, copy, and graphics assets created specifically for you.
Third-Party Platforms and Software:
Underlying website builder software, CMS platforms, open-source frameworks, licensed plugins, and third-party services (including but not limited to platforms such as Landingsite.ai, WordPress, Elementor, or similar tools) remain the intellectual property of their respective owners. You do not acquire ownership of any third-party software, platforms, or underlying code through our services.
We retain ownership of:
We reserve the right to display completed work in our portfolio unless otherwise agreed in writing.
You are responsible for:
Project timelines are estimates based on timely client collaboration. Delays caused by:
...may result in adjusted delivery dates. We will communicate any timeline changes promptly.
Monthly hosting and maintenance services include:
These services are billed monthly and may be cancelled with 30 days written notice.
Hosting Liability:
While we implement industry-standard security measures and software updates, we do not guarantee 100% uninterrupted uptime. The River & The Bell is not liable for any lost revenue, business downtime, or data loss resulting from server outages, third-party hosting failures, scheduled maintenance, or malicious cyberattacks. We recommend maintaining your own backups of critical data.
We provide the following support:
To the fullest extent permitted by law, The River & The Bell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
You agree to indemnify, defend, and hold harmless The River & The Bell and its founders, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of:
Neither party shall be liable for any failure or delay in performing their obligations under these Terms due to circumstances beyond their reasonable control, including but not limited to:
The affected party will provide prompt notification and use reasonable efforts to resume performance as soon as practicable.
Either party may terminate a project with written notice. Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Pennsylvania.
For questions about these Terms of Service, please contact us: