Last updated: May 28, 2026
We collect information in two ways: (1) information you provide to us directly, and (2) automated information collected through tracking technologies when you visit our website.
Information You Provide:
This information may include your name, email address, phone number, business name, website URL, and project details.
Automated Tracking Technologies:
We use third-party tracking and analytics services to understand how visitors interact with our website. These services may collect information about your device, browsing behavior, and usage patterns. The tools we may use include:
These services operate independently and have their own privacy policies. You can manage or opt out of some tracking by adjusting your browser settings or using privacy-focused browser extensions.
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We may use third-party services (such as web hosting, analytics, or communication tools) to operate our business. These services have their own privacy policies, and we encourage you to review them.
If you are a resident of certain US states, you may have the following rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), and similar legislation:
To exercise these rights, please contact us at contact@theriverandthebell.com. We will respond to verified requests within 45 days.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Typically, client data is retained for up to 3 years after project completion. Contact information from inquiries is retained for up to 1 year. You may request deletion of your data at any time by contacting us.
In the event of a data breach that affects your personal information, we will:
We operate primarily within the United States. If we transfer data outside of the US, we ensure appropriate safeguards are in place to protect your information in accordance with applicable US state privacy laws.
If you have any questions about this Privacy Policy, please contact us: